Privacy Policy

FBC Athletics LLC ("FBC," "we," "us," or "our") is committed to protecting the privacy of the families and athletes we serve. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our registration forms, Team Hub platform, website, and SMS communications.

1. Information We Collect

We collect the following categories of information:

• Player Information: Name, date of birth, gender, grade, school, and basketball experience level
• Parent / Guardian Information: Name, mobile phone number, and email address
• Registration Data: Program selection (AAU, Travel, or Developmental), tryout interest, and submission date
• Payment Information: Processed securely through Stripe; FBC does not store credit card numbers
• Communications: Messages sent and received via our Team Hub platform and SMS system
• Usage Data: Basic technical information such as browser type and pages visited on our platform

2. How We Use Your Information

We use the information we collect to:

• Process pre-registrations and manage tryout scheduling
• Communicate tryout details, practice schedules, game reminders, and team updates via SMS and email
• Assign players to teams and manage rosters
• Process registration payments through Stripe
• Send administrative notices related to your athlete's participation in FBC programs
• Improve our programs and services

3. SMS Communications

• Message frequency: Varies based on team activity, typically 2–8 messages per month
• Message and data rates may apply depending on your carrier plan
• To opt out: Reply STOP to any message at any time. You will be removed from all SMS communications immediately
• To opt back in: Reply START to our number (+1 443-991-8744)
• For help: Reply HELP or contact us at the information below
• We do not share your mobile phone number with third parties for their marketing purposes

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Coaches and staff: To manage rosters, schedules, and team communications within FBC
• Stripe: For secure payment processing
• Twilio: For SMS delivery services
• Google: For data storage via Google Sheets and Google Drive
• Legal requirements: If required by law or to protect the safety of our participants

5. Data Retention

We retain registration and participant data for the duration of the program season plus three (3) years for record-keeping purposes. Payment records are retained as required by applicable law. You may request deletion of your data by contacting us directly.

6. Children's Privacy

FBC Athletics serves youth athletes. We collect information about minors only from their parents or legal guardians. We do not knowingly collect personal information directly from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

7. Data Security

We implement reasonable technical and organizational measures to protect your information, including secure HTTPS transmission, encrypted storage, and restricted access to personal data. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access the personal information we hold about you or your athlete
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of SMS communications at any time by replying STOP
• Opt out of email communications by using the unsubscribe link or contacting us

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered families of material changes via email or SMS. Continued participation in FBC programs after changes are posted constitutes acceptance of the updated policy.